Payments and Preauths

• How do I authenticate my requests?
• What is the difference between a payment and a token payment?
• What is a pre-authorisation (pre-auth) payment?
• When will a pre-auth be returned to a customer's account?
• What is a collection payment?
• Can I void a payment / refund?

See all 8 articles

3D Secure 2

• 3D Secure 2 Best Practices.
• What is Strong Customer Authentication?
• What is 3D Secure 2?
• Are there exemptions to Strong Customer Authentication?
• What is a frictionless flow?
• What is a challenge flow?

See all 17 articles

Alternative Payment Methods

• Is it possible to display the payment options available for PayPal and Klarna customers?
• Is it possible to set up sandbox accounts for IDEAL, Klarna and Paypal integrations?
• Is it possible to retrieve data from a customer's PayPal account?
• Can a merchant process refunds via the PayPal Merchant Portal?
• If a merchant processes a refund via their PayPal account, will Judopay’s systems also be updated?

Refunds

• How do I process a refund / partial refund?
• What is a refund?
• How long will it take for a refund to reach the customer?
• Problems refunding a transaction?
• What is a high-risk warning?
• What is a security balance?

Check Card

• Migrating to CheckCard for Card Verification
• What is a check card request?

Common Transaction Queries

• I have a question about a transaction. What information do I need to provide?
• What can I do if I experience a network error whilst initiating a payment?
• How do I check the status of a transaction?
• What does the Network Error message mean?